User Name and Password

A user name and password are required to use Family Access. Your user name and password will be provided by your student’s main office.

Logging In

Follow these steps to log in to the system:

1. Open your internet browser (Internet Explorer, Firefox, Safari, etc.)

2. Go to the Clovis Municipal Schools web page

3. Click on Skyward Family/Student Access

4. Click on Family Access Login

5. Enter your unique Login ID (username) and password

6. Click the Sign In button

7. After login, click Open Family Access.

Navigation Fields/Links
The navigation links below will be available to you on any Family Access screen you see. Use these links to quickly navigate through the system. The Family Access display has changed.

1. For families with multiple CMS students, use the Student pull down menu to select the student for whom you wish to view information.

2. Use the General Information links to see more detailed information about the calendar, gradebook, message center, schedule and more.

3. Use the My Account Info button to access information about your login and email.

4. There is a Contact Us option to email an administrator is you need assistance.

5. The Email History link will a listing of emails that you have sent through Skyward.

Please use the Exit link to logout of the system at the end of your session.

NOTE: If you are using a computer in a public place such as the library or some other shared computer, be sure to logout so the next user of the computer is not able to see your Family Access information.

Home is the link for the main area of Family Access. You will see that the screen is divided into three sections. The left most column is used for quick links. The middle is where information is displayed when clicking on the quick link. The right column lists upcoming events.

When you open Family Access the center of the screen will be the message center. Messages from the teacher and principal will be posted here.

The calendar gives you an option of showing three types of information:

• Absences/Tardies

• Message Center Messages

• Gradebook Assignments & Grades Earned

The gradebook will show current assignment information in real‐time.

You will be able to see the days that your student(s) were absent by clicking the Attendance tab. On the Attendance tab, you will see each date for which the student was absent/tardy.

The student information screen will show general demographic and contact information we have on file about you and your student. This information is critical in the event of an emergency involving your child and must be kept updated. Please see information below on updating student information.

On the Food Service tab you can see your student’s Current Balance, Lunch type (Paid, Free, Reduced, or Direct Certification), Payments and Purchases.

The student’s class schedule can be viewed by Current Term or by Current Year‐all terms. The schedule includes the period, term, meeting time, room location and credits earned. Dropped courses will be marked with a down arrow.

This area is used to display assessment results for state and federal tests. The Explore ACT is an example. You can click the Show Scores link to get the scores from each test that has been uploaded.

The Activities tab item will display a list of activities in which your student is associated.

Special Education and students with a 504 will display information regarding their Evaluations, IEPs, and 504 information when looking at the Student Services tab.

This area will display current and past classes with their grades.

Family Access keeps a login history for you as a security measure so you can see who recently logged in and what they looked at. We encourage you to check your login history periodically to make sure the dates of use and types of things looked at are consistent with what you had viewed in your previous time.

Skylert is a phone/email messaging program that Clovis Municipal Schools uses for general announcements throughout the year such as snow day announcements, attendance, food service and for emergency messages. The Skylert page enables you to see the current settings for how you prefer to have CMS contact you. In addition to phone calls, you may receive email copies of the phone messages. While in the Skylert area, you will have the ability to add additional phone numbers for contact messages.
Note: Contact Info (name and phone) is edited from within the Student Info tab.

This information is critical in the event of an emergency involving your child and must be kept updated. You will want to pay special attention to the order of the guardians as they display in the student information. The phone numbers that are called in the calling system (and listed on the Skylert tab on the left) are pulled from Family #1 and the guardian in the top position, the Primary Guardian. If the guardian in the second position or someone listed in Family #2, should be the primary guardian, then please contact your student’s main office to have this corrected. Also pay attention to the groupings of the contacts to make sure that guardians are grouped accordingly. To View and Request changes to the Information shown, follow the steps outlined below.

Click the “Request Change(s) to ‘child’s name’” link and you will see a drop down list of options.

Select the appropriate link, make changes, and click the Save button on each screen where changes were made.

You can review the General Information and make changes to the Allow Publication of Student’s Name for areas. If you need any changes to Address Information, please contact your students’ main office. You will need to provide two forms of proof of residency. Most changes will happen instantaneously after saving, but a few need to be reviewed and accepted by your student’s main office staff. Once the change request has been approved, it will display the updated information in Family Access. You are able to Delete a contact if you would no longer want them added for your student. You are able to see your previous changes when looking at the Change Request History. This area will show if you have any requests that were denied. On the Family Options screen, you can update your email address and your phone numbers. You can also add/remove additional phone numbers in this area. It is important that you keep these items up to date so you will receive communications from district staff.